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+47 940 54 465 bookings@thehiddennorth.com
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Practical Info

Be prepared for your visit to Bergen

Find the Meeting Point

A Walk Through Bergen Past & Present and our Bergen By Minibus tour starts at the address Bradbenken 1.

This is an easy spot to find! It’s located just outside the Bergenhus Fortress entrance. The building is a brown brick office building in front of a parking lot by the bay. It is a 2 minute walk from the Radisson Blu Bryggen. 

Click here to view on Google Maps (this marks the spot where the guide will be standing)

Nordnes: Bergen’s Hidden Gem starts at the address Østre Murallmenningen 23, which is a white stone building housing the Aksdal raincoat store. This is a five minute walk from the fish market/tourist office. 

Click here to view on Google Maps

Arriving on Time

  • The guide is always standing at the meeting point ten minutes before the tour starts holding a sign with the name of the tour. 
  • The guides cannot wait for latecomers, so it’s important that you are on time!
  • We do not recommend that you take the ferry Beffen across the bay. Google Maps will sometimes mention it as the ‘quickest’ way, but it’s not! The ferry runs irregularly and not on weekends. It’s only a 15 minute walk around the bay, so just walk instead. 
  • Sometimes Google Maps will tell you to stand at the back of the building where the bins are. Please don’t do that! We stand on the side of the building facing the bay. 

Be Prepared!

  • There is no free parking by the meeting point. Plan to arrive 30 minutes early and park at the Bryggen P-hus outside the Radisson Blu Hotel. 
  • We do not stop for toilets during this tour. Please go before you join us. There is a free restroom inside the Bergenhus Fortress behind the orange building. 

Cruise Ship Passengers

Welcome to Bergen, cruise ship passengers! Please note that there are three cruise piers in Bergen. 

Larger cruise ships dock at Jekteviken, while smaller ones dock at Skolten or Bontelabo. 

  • It takes 25 minutes to walk from Jekteviken to the meeting spot. 
  • It takes 15-20 minutes to walk from Hurtigruten to the meeting spot.
  • It takes 5-10 minutes to walk from Skolten or Bontelabo to the meeting spot. 

You can check which cruise pier you’re stopping at on the Bergen Harbour website: https://www.bergenhavn.no/en/arrivals. Under ‘type of ship’ select ‘cruise ship’. Then you can find the day you arrive and the name of your ship. It’ll show which cruise pier you’re docking at. 

If you are coming from Jekteviken, please be aware of the walking distance to our meeting point. The tours begin in the old town area, while Jekteviken port is out of the city centre. 

Tell us ahead of time if you are coming with a cruise ship, otherwise we won’t know!

Use Our Walking Guide

Google Maps takes you a strange way from Jekteviken to our meeting point, so load our guide onto your phone for the most direct and straightforward way to our tour.

Click here for directions from Jekteviken 

Frequently asked questions

  • Transport, Taxis & Ferries
  • Tour Information

I want to take a taxi. Which company should I use?

Download the app “07000 Taxi”. This is run by the company Bergen Taxi, which is the most reliable and cheapest company in Bergen. The app works like you’re ordering an Uber – put in your pick up address, drop off address, and the app tells you the maximum price you’ll pay. It works great!

We do not recommend you use Uber. The prices are the same as a taxi and there aren’t many Ubers in Bergen, meaning you may be waiting a while. 

Can I take the public bus to the meeting point?

The closest bus stop is ‘Bradbenken’. The following buses stop here:

  • Towards the city (from Sandviken, Åsane)
    • Bus 3 towards Vadmyra
    • Bus 4 towards Hesjaholtet
    • Bus 12 towards Lægdene – Montana
    • Bus 16e towards Nesttun terminal
    • Get off at Bradbenken, cross the street, enter the fortress
  • Away from the city (from Christies gate or Torget)
    • Bus 3 towards Stobotn
    • Bus 4 towards Flaktveit
    • Bus 12 towards Lønborglien
    • Bus 19 towards Åsane Terminal
    • You can get off at either Bryggen or Bontelabo. Both are equal walking distance to Håkons Hall (about a 4 minute walk)

The meeting point is 1.2km (0.7 mi) from the Bybanen light rail stop.

I want to park my car near the meeting point. Where can I do that?

Bergen is not designed for cars, and if you plan on driving to the tour please allow for extra time. The closest parking garages are the Bryggen P-Hus parking area, or the Rosenkrantzgaten P-Hus parking area. If you are doing the Nordnes tour, the closest parking is at Klostergarasjen.

How early do I need to arrive at the tour?

Please be at the meeting point 10 minutes before the tour begins. We start promptly at the start time and do not wait for latecomers. Anyone who hasn’t shown up has their booking cancelled 15 minutes after the tour starts. 

For our minibus tour, you need to be there 15 minutes early. If you are not there at the start time, the bus departs without you and your booking is cancelled and not refunded. 

What should I bring on the tour?

Bergen is a rainy city, so good clothing is required. We are not able to provide you with ponchos or umbrellas. Please wear waterproof jackets, pants and shoes. 

It’s good to also bring a bottle of water. 

What do I need to know beforehand?

  • We do not stop for coffee or restrooms during the tour. There are public toilets at the fortress that you can use (for free) before the tour begins. Arrive a little early and we can assist you in finding the bathroom. If you need to use the restrooms during the tour, please let us know.
  • We will be walking up-hill on cobblestone. It is not steep and it is very short, but it is definitely worth it!
  • No audio transmitters or megaphones are used during this tour. We don’t want to feel too touristy. We ensure small groups so you can always hear the guide. 

Will the trip be cancelled on a rainy day?

It rains in Bergen 250-ish days a year, so we couldn’t run a walking tour company if we cancelled every day it rains 🙂

The tour will not cancel due to rain, but it may be cancelled in the case of severe winds, blizzards, or otherwise conditions that make it unreasonable to be walking outside for 2+ hours. We will always notify you up to one hour before the tour begins.

What is your cancellation policy?

Walking tours can be cancelled up to 24 hours before the start time for a full refund.

The Minibus tour can be cancelled up to 48 hours before the start time for a full refund.

Please refer to our Terms and Conditions (click here) for a full overview of our cancellation policy. 

What is your rebooking policy?

Your tour can be rebooked free of charge up to 24 hours before the start time.

For any changes less than 24 hours before the start time, we charge a 50% rebooking fee. This is because moving booking around close to the tour affects our overall availability and guides salary.

We do not offer free rebooking if your plane, train or cruise is delayed. Please allow at least two hours between arriving to Bergen and booking your tour. 

If you show up to a different tour than the one you booked, you will not be allowed to join the tour without paying the fee. 

Please review our full rebooking policy on our Terms and Conditions page (click here). 

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